Reimbursed by Human Resources Development Fund (HRDF)

CGSP: Certified Guest Service Professional: Golden Opportunities

It only takes one negative online review to hurt your business’s reputation, especially for tourism destinations. Guest Service Gold®: Golden Opportunities demonstrates how to provide a level of guest service that leaves a lasting positive impression on each of your guests, inspires your coworkers and enhances your job satisfaction.

Overview

It only takes one negative online review to hurt your business’s reputation, especially for tourism destinations. Guest Service Gold®: Golden Opportunities demonstrates how to provide a level of guest service that leaves a lasting positive impression on each of your guests, inspires your coworkers and enhances your job satisfaction.

Exam Details

QUESTIONS

TIME ALLOWED

1 hour

PASSING SCORE

70%

Benefits

  • Master guest service excellence
  • Globally recognized guest service credential
  • Enhances customer satisfaction skills
  • Opens doors to hospitality leadership roles

How to Obtain

Investment

Exam Enrollment Fee SAR 890
Training Fees SAR 1,500
Total (Training + Exam) SAR 2,390

Total Investment

SAR 2,390

Duration:

5 days

Secure enrollment · Flexible payment options